sales
support
Choosing us means you will never miss a call or a sale. You can get on with your daily work while we answer your calls and follow up on new inquiries. With our experienced team, we can also assist in finding new business for you. Our technical team will work with you to route your incoming calls to malo to a schedule that suits you. We’ll know the call is for your business, and answer it with the greeting we’ve agreed with you.
It is not easy while on the road to book all your appointments and make sure there are no clashes. We can take that off your hands and book and manage your appointments! Being on the road will mean you can focus on the job at hand while knowing your business is being taken care of.
Not everyone likes to spend time cold-calling new potential customers – except for us! We strive to turn that phone call into business for YOU. Transform those cold calls into potential customers, optimizing your time and resources with your team and organization.
We support the sales department with marketing activities such as creating technical documents and brochures, preparing documents for meetings as well as converting or reformatting documents, presentations, and any other document in your desired format.
We offer social media services, including content development, post management, media event deployment, communication strategy analysis, crisis handling, trend updates, and periodic reports to superiors. We help plan and create content ideas, interact with customers regularly, and work with other departments to handle communication crises on various social media platforms
In case you are overwhelmed with tasks and unable to finish the work following the product sale, our team will meticulously carry out those stages. The task involves regularly checking and revising the level of customer satisfaction, as well as addressing any concerns or issues they may have with the product and also maintaining communication with customers to provide updates on important details, including delivery schedule, destination, and status of complaint resolution.